Blog
Plain-English guides on getting found by the customers searching near you.
Start hereHow local businesses get found on Google
A plain-English guide to getting found by the customers searching near you, on Google and in AI assistants.
How customers really search for local businesses
What real local searches look like, from "near me" to voice questions, and why one catch-all page cannot answer any of them well.
How to get more Google reviews (and why they matter)
A plain-English guide to getting more Google reviews honestly, and why they help customers choose you and Google show you.
How local businesses get recommended by ChatGPT and AI search
How ChatGPT and Google's AI answers decide which local business to name, and the practical steps that help yours become the answer.
How to set up and improve your Google Business Profile
A step-by-step guide to claiming, verifying, and completing your Google Business Profile so local customers can find you.
How to show up in the Google Maps local pack
What the map results are, why only a few businesses appear there, and the practical steps that help yours be one of them.
Local business listings and keeping your details consistent
Why your business name, address, and phone number need to match everywhere online, and which local listings are worth setting up.
What your website needs to win local customers
The website essentials that turn a local visitor into an enquiry, from load speed and mobile design to clear service pages and trust signals.
Why isn't my business showing up on Google?
A troubleshooting guide to the common reasons a good local business stays invisible on Google, and the practical fix for each one.