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Guides for getting found

33 plain-English guides on websites, Google, reviews and winning work, written for the people who run small businesses, not for other marketers.

Start here

The cornerstone guides. Each one anchors a topic below.

Websites and costs

What a site should cost, who should build it, and how to tell if yours is working.

Getting found locally

Google, Maps, reviews and AI assistants: how nearby customers actually find a business.

Getting found locally

How to get a bad Google review removed, and what to do when you can't

What Google will and will not take down, how to report a review step by step, the UK law on fake reviews, and the reply to write when the review has to stay.

Getting found locally

How much does SEO cost in the UK? What you get at each price

What UK agencies publish for SEO, what each price buys in hours and work, the questions to ask before signing, and what a local trade should not pay for.

Getting found locally

Google Business Profile suspended? What to do first, and how to get it back

What a Google Business Profile suspension means, how to tell soft from hard, how to appeal with UK evidence, and how to keep enquiries coming meanwhile.

Getting found locally

76 local business search statistics for 2026, with original sources

76 local search statistics for 2026, every figure traced to the organisation that published it and dated. UK and US data from Ofcom, gov.uk, Google, Pew and the ONS.

Getting found locally

SEO for estate agents: how independents get found

SEO for estate agents who compete with Rightmove on one side and national chains on the other: the local searches you can win, and the ones not worth chasing.

Getting found locally

Is SEO worth it for small businesses?

An honest look at small business SEO: when it pays back, when it is the wrong spend, what SEO services for small business should include, and the questions to ask before paying anyone.

Getting found locally

Why isn't my business showing up on Google?

A troubleshooting guide to the common reasons a good local business stays invisible on Google, and the practical fix for each one.

Getting found locally

What your website needs to win local customers

The website essentials that turn a local visitor into an enquiry, from load speed and mobile design to clear service pages and trust signals.

Getting found locally

Local business listings and keeping your details consistent

Why your business name, address, and phone number need to match everywhere online, and which local listings are worth setting up.

Getting found locally

How to show up in the Google Maps local pack

What the map results are, why only a few businesses appear there, and the practical steps that help yours be one of them.

Getting found locally

How to set up and improve your Google Business Profile

A step-by-step guide to claiming, verifying, and completing your Google Business Profile so local customers can find you.

Getting found locally

How local businesses get recommended by ChatGPT and AI search

How ChatGPT and Google's AI answers decide which local business to name, and the practical steps that help yours become the answer.

Getting found locally

How to get more Google reviews (and why they matter)

A plain-English guide to getting more Google reviews honestly, and why they help customers choose you and Google show you.

Getting found locally

How customers really search for local businesses

What real local searches look like, from "near me" to voice questions, and why one catch-all page cannot answer any of them well.

Winning work for trades

Quotes, photos, seasonal demand and the pages that bring the right jobs in.

Winning work for trades

SEO for heating and gas engineers: how boiler work finds you

How heating and gas engineers get found for boiler repairs, services and installs, why a plumber page will not do it, the heating calendar, and what to expect.

Winning work for trades

Is Checkatrade worth it? The cost, the maths and the alternatives

What Checkatrade costs a UK trade, how many jobs a month it takes to cover the fee, when membership pays off, when it does not, and what you keep if you leave.

Winning work for trades

SEO for construction companies: winning work beyond word of mouth

SEO for construction companies explained: the searches that bring real enquiries, why project photos beat brochure copy, and what a construction firm should expect from SEO month to month.

Winning work for trades

Should trades show prices online?

The honest cases for and against showing prices on a trade website, and the middle path that suits most trades.

Winning work for trades

Seasonal demand, the trade calendar and how to get ahead of it

Roof leaks in autumn, boilers in the first cold snap, gardens in spring. The trade year is predictable, and visibility is built in the quiet months.

Winning work for trades

Local service pages, the unfair advantage for trades

Why a page for each job in each area beats one services page, how many pages that really means, and how to do it without waffle.

Winning work for trades

How to handle quote requests so more become jobs

Most trades lose work after the enquiry, not before it. Speed, follow-up and a written quote that sells, explained simply.

Winning work for trades

Buying leads vs being found, the real cost for trades

Directories sell you the customer they found. Your own presence brings the customer to you. The honest comparison, including when directories make sense.

Winning work for trades

Before and after photos win trade work

Why honest job photographs beat every word on a trade website, and a simple habit for taking them without slowing the job down.

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